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Conducted in 2026, it surveyed 70 professionals actively engaged in VIP management, including VIP account managers, heads of VIP and consultants, with 64% employed directly by gambling operators.
The report sought to understand how VIP portfolios are managed daily, how the tools are utilised and other key operational challenges.
Although three-quarters of respondents rated their VIP data as good or very good, 71% reported data spread across multiple systems. Half admitted sometimes making decisions with incomplete or outdated information.
What is Techno Tumble?
When walking back to our hotel after finishing CalvinAyre.com EiG coverage in October of 2013, I looked over to my producer (Rob) and camera operator (Mani) and said, “I think my calling is Bitcoin”.
As a team that year we had already covered several Bitcoin events including Bitcoin London and Le Web, both featuring Bitcoin enthusiasts who were eager to educate the world on this groundbreaking technology. EiG 2013 attracted several professionals in the Bitcoin space as well, at the time with a focus on introducing Bitcoin as a payment system for iGaming operators.
Calvin took notice of Bitcoin in the early days, immediately identifying its vast potential for his “first love”, the iGaming industry. Little did I know just how significant Bitcoin would become for CalvinAyre.com, Calvin Ayre as a person and myself as a professional. Fast forward to February 2021 and its time for CalvinAyre.com to hang up its hat. Bitcoin has actually become my calling.
About Techno Tumble
Kgatleng Central MP Mpho Morolong also said gambling should be understood as entertainment rather than a route to financial security.
“Gambling should be taught as entertainment rather than a way to make money,” Morolong said.
Botswana’s regulated betting market has expanded quickly following the Gambling Authority’s 2023 process to license bookmaker and totalisator operators, including online betting subject to regulatory approval.
